Support: 1 on 1 focused problem resolution
Sometimes personal help is needed. We are happy to offer 1 on 1 support hours each Saturday, at an agreed upon location.
📱 Device Setup & Navigation
-
Connecting to Wi-Fi and Bluetooth
-
Adjusting volume, screen brightness, and settings
-
Updating your iPhone/iPad safely
-
Managing battery life and storage
-
Customizing your home screen and Control Center
-
Accessibility features: font size, voiceover, zoom
📧 Communication & Contacts
-
Sending and organizing text messages
-
Using voice dictation and emojis
-
Making and receiving FaceTime and Zoom calls
-
Managing contacts and creating favorites
-
Checking and organizing voicemail
🔐 Safety, Privacy & Troubleshooting
-
Apple ID and iCloud basics
-
Resetting passwords and managing accounts
-
Identifying scam emails and texts
-
Setting up emergency contacts and Medical ID
-
Clearing browser history and pop-up blockers
-
Privacy settings for location and camera access
📷 Apps, Photos & Organization
-
Taking, editing, and deleting photos
-
Downloading and organizing apps
-
Using Notes, Reminders, and Calendar
-
Navigating Maps and setting directions
-
Creating folders and moving apps
-
Understanding app notifications
Your Instructor
Nora Velasquez
Let me and my team help you with issues specific with your device. One on one time allows us to offer focused attention and solve any issues you may be experiencing.